Trading & custody services with LGT Capital Markets

Key Managerial Personnel
Working hours: Monday to Friday 9.00 a.m. to 6.00 p.m.

Escalation Matrix 
Working hours: Monday to Friday 9.00 a.m. to 6.00 p.m.

Address, Contact & Registration Details
LGT CAPITAL MARKETS PRIVATE LIMITED 
Address: B 201 202 2ND Floor, Kanakia Wallstreet, Chakala MIDC, Mumbai 400093, Andheri (E.), Maharashtra. India. 
SEBI Registration Number: INZ000319637 
NSE Trading Member Code: 90395 
BSE Trading Member Code: 6877
NCL Clearing Member ID: M70104
Email ID: [email protected]

Segment
CASH, F&O, CURRENCY, DEBT

Key Managerial Personnel
Working hours: Monday to Friday 9.00 a.m. to 6.00 p.m

Escalation Matrix
Working hours: Monday to Friday 9.00 a.m. to 6.00 p.m
Address: B 201 202 2ND Floor, Kanakia Wallstreet, Chakala MIDC, Andheri (E.) Mumbai 400093, Maharashtra. India.

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/eservices/footer/grievances or SEBI at https://scores.sebi.gov.in/scores-home/

Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Address, Contact & Registration Details

LGT CAPITAL MARKETS PRIVATE LIMITED 
Address: B 201 202 2ND Floor, Kanakia Wallstreet, Chakala MIDC, Andheri (E.), Mumbai 400093, Maharashtra. India.
SEBI Registration Number: IN-DP-793-2025
DPID: 12101500
Contact Number: (022) 65363335
Email ID: [email protected]

Attention Investors

1. Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

2. Do not keep funds idle with the Stock Broker. Please note that your Stock Broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

3. Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following links: 
   - NSE india invest about defaulter section
   - BSE india static investors Claim against Defaulter

4. Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

5. Always keep your contact details viz. Mobile number/Email ID updated with the Stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

6. Don’t ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

7. Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy

8. Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock Broker.”

Revised Guidelines on Margin Collection

1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

3. Pay 20% upfront margin of the transaction value to trade in cash market segment.

4. Investors may please refer to the Exchange’s Frequently Asked Questions (FAQs) issued vide notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 on https://www.bseindia.com and NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 on https://www.nseindia.com/ in the “Circulars” Section and other guidelines issued from time to time in this regard.

5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

Stock Broking Account Holders
Prevent unauthorised transactions in your account -> Update your mobile numbers/ e-mail IDs with your Stock Broker. Receive information of your transactions directly from the exchange on your mobile/ e-mail at the end of the day – issued in the interest of investors.

Depository Participant (DP) Account Holders
Prevent unauthorized transactions in your demat account -> Update your mobile number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/CDSL on the same day – issued in the interest of investors.

Please update your KYC details - email id and mobile number with your Depository Participant.

Advisory KYC Compliance

Know Your Client (KYC) registration
KYC is a one-time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, mutual fund, etc.), you need not undergo the same process again when you approach another intermediary.

IPO Investors
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor’s account.

SCORES - Complaint Redressal
If you are not satisfied with the resolution provided, you can lodge your complaint online at website: https://scores.sebi.gov.in/

Filing compliant on SCORES – Easy & quick

1. Register on SCORES portal

2. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID

3. Benefits:

   • Effective Communication

   • Speedy redressal of the grievances

BSE Ltd – Investor’s Awareness on Rights Entitlements

E-Voting
CDSL has introduced the E-voting system to facilitate Shareholders/Members to participate in the important decision-making process by:

• Facilitating secured e-Voting Platform.

• Paperless voting process.

• Increasing the participation of shareholders/members in the important decision-making process.

To cast your vote please visit CDSL E-voting Authentication link: https://evoting.cdslindia.com/Evoting/EvotingLogin.

Details of Client Bank Accounts
Anti-money Laundering – An Investor Education Initiative
Risk Disclosure on Derivatives as per SEBI Circular dated May 19, 2023

Unusual Trading Pattern
With a view to identify and alert the stock brokers and their clients at an early stage for any unusual/ abnormal activities, the Exchanges have decided jointly with Securities and Exchange Board of India (SEBI) to issue observation cum caution letters where prima facie unusual/abnormal activities are observed by the Exchange.

In light of the above, LGT Capital Markets Private Ltd. as a SEBI registered stock broker of the Stock Exchanges (NSE & BSE) wish to bring content of the following notifications to your attention. 

• BSE Notice

• NSE Notice

Please note that upon receipt of such observation cum caution letters LGT Capital Markets Private Ltd. would be unable to permit unusual/abnormal trading activities. Clients are also advised that they should not undertake or continue similar trading activities with any other stock brokers.

Investor Education

Under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the BSE Investor Protection Fund website where you will find some useful educative material, so as to become an informed investor as we believe that an educated investor is a protected investor.

• https://www.bseipf.com/investors_education.html

• https://investor.sebi.gov.in

• Facility for Validation of KYC on KRA Portal

Client Collateral Details
With a view to providing visibility of client-wise collateral and in compliance with SEBI circular no. SEBI/HO/MRD2_DCAP/CIR/2021/0598 dated July 20, 2021, NSE Clearing has provided a web portal facility to allow clients to view their disaggregated collateral placed with Member and as reported by their registered Trading Member /Clearing Member.

Client Collateral Details

Terms and Conditions – Cum – Registration for Receiving SMS Alerts from CDSL
Dos and Don’ts and Best Practices to be Followed for CDSL Demat Account Holders